This past week, MFA’s Executive Director, Katie McMichael, met with the Virginia Movers Association and the Washington State Movers Association to advance our mission: ensuring military moves are as efficient and successful as possible for military families.
During these meetings, movers shared critical insights and growing concerns surrounding the GHC transition. Many movers spoke up about their confusion around SCA applicability, lack of transparency from the GHC’s Prime Contractor, and fears about declining quality during the rollout.
As MFA expands, we’re committed to gathering stories and feedback from movers across the country to drive real change.
If your association or group would like to hear from MFA, please contact Katie at [email protected].
Merry Chaos!
As we gear up for the New Year, the GHC rollout continues to stumble, revealing major operational gaps and raising serious questions about its viability. Here’s the latest on the turbulence in military moves:
- Destabilizing Changes to DP3: TRANSCOM’s Andy Dawson announced destabilizing changes for the existing DP3 program, including CFAC restrictions, cutting performance periods from four to two, and introducing special solicitations — moves that create more confusion and strain for the industry.
- Lawsuits Continue: Social media revealed that a second lawsuit has been filed against TRANSCOM by TMM, signaling ongoing legal challenges to the GHC.
- Service Providers Backing Out: Several major providers initially announced for GHC have reportedly refused future shipments due to logistical challenges. Others are “returning” dozens of moves to the Prime Contractor due to the overwhelming strain.
- Fort Bliss Miss: Less than 500 total moves have happened under the GHC, yet the Prime Contractor couldn’t tell TRANSCOM which local mover was handling a move for a Fort Bliss servicemember.
- Short Fuse Shipments Spike: Last-minute bookings have surged from 8% to 15% in the past month, creating chaos for movers and families alike.
- Cancel Culture: TRANSCOM canceled several meetings, cutting back on dialogue with professional movers and further fueling frustrations across the industry. Here’s hoping the New Year brings long-awaited answers to basic logistical questions.
- Alaska and Hawaii Challenges Remain: TRANSCOM continues to struggle with addressing the unique logistical needs of these states under the GHC.
- GHC Progress Report: As required by the 2024 National Defense Authorization Act, TRANSCOM must present a GHC report to the Armed Services Committee by December 31. We’ll be watching closely for updates.
Despite the chaos, our collective efforts are getting noticed and the wind is at our backs. Movers continue to share their insights and expertise with the media, and some have recently gone on the record about face-to-face meetings with the GHC’s Prime Contractor (CMSA Newsletter, “Chairman’s Corner”). Our Executive Director Katie McMichael and some active MFA members also met with the Government Accountability Office staff to help inform an evaluation of the GHC.
We look forward to continuing our efforts in the New Year!
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HAPPY HOLIDAYS!
Wishing American military families and professional movers a very happy holiday season and a wonderful new year!