Washington, D.C. — Movers for America released results from its independent 2025 Industry Survey, capturing how moving professionals view the future of military household goods moves after the June termination of the $17.9 billion Global Household Goods Contract (GHC). The August survey shows optimism paired with clear calls for a stable, transparent, and sustainable program that serves service members, families, and the professionals who support them.
“These findings make clear that moving professionals are ready to reinvest in the military moves market post-GHC and partner with officials to build a program that’s transparent, competitive, and performance-driven,” said Movers for America Executive Director Katie McMichael. “Through real collaboration, together we can create a stronger, more sustainable program for our military families and the professionals who serve them.”
Key Findings
Confidence Reignited
- 71% of moving professionals — and 84% of contractors — are more likely to invest in military work after the end of the GHC.
Freedom & Competition Are Essential
- 97% say the freedom to choose partners (move managers, other movers, third-party providers) is crucial.
- 91% prefer a competitive tender-based system over a FAR-based structure.
Costs Are Rising, Revenues Shrinking
- About 60% generate at least half of their revenue from military moves.
- 66% report revenue declines of at least 20% over five years while labor, insurance, equipment, and fuel costs increase.
Industry Strain Amid Uncertainty
- 75% entered the 2025 peak season with fewer drivers.
- 71% had fewer packing crews as demand rose.
- At least 90% saw worsening predictability, reliability, compensation, and fuel surcharge policies in the last 12–15 months.
- Independent owners and newer professionals reported the most acute problems.
Concerns for the Future
- 93% cite compensation and lack of trust in TRANSCOM as top concerns.
- 91% are concerned about Service Contract Act compliance; three-quarters are “extremely concerned.”
- Independent owners and professionals with less than 20 years of experience feel most at risk.
Priorities for a Better PCS Program
Four in five movers strongly support practical DP3 enhancements to improve sustainability:
- Fuel surcharges (85%).
- Transparent communication from TRANSCOM (83%).
- Extra compensation for base access (79%).
