GHC Summer Vacation?

Peak Season is here, and with it, more questions than answers. We’re hearing more chatter about what peak season will look like, and if the rumors are true – then the GHC Prime Contractor will enjoy an all-expense-paid summer vacation while the DP3 Program stays busy rebooking the GHC’s failed shipments. 

On a recent industry call, TRANSCOM acknowledged what many feared: they won’t be able to meet their severely downgraded goal of handling just 25% of peak season moves through the GHC, with movers in the DP3 program taking the lion’s share once again to meet military families’ needs. 

If the GHC really returned 5,700 shipments to TRANSCOM ahead of peak season, and the Army halted all new bookings under the GHC – what will the prime contractor have left to move? And if the answer is not much, what’s all that federal funding that’s been invested in GHC buying? 

Before we jump to conclusions, maybe we should check the GHC’s public performance dashboard on TRANSCOM’s website. Oh wait, that’s right….. It doesn’t exist. TRANSCOM Unlike the DP3 program, there are no public metrics. No data. No transparency on shipments picked up, delivered, or delayed. 

And let’s not forget: we’re already more than 18 months past the original September 2023 goal for full domestic implementation under the GHC. How much longer are military families, businesses, and taxpayers supposed to wait for promises not delivered? 

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Action News Jax: Rates for service providers ‘not favorable’ under new program 

Stefan Cordeiro, President of Jacksonville-based  Stewart Moving & Storage, recently sat down with an investigative reporter who has been closely tracking the GHC and its impacts on military families and movers. In the interview, Stefan shares his growing concerns about the lack of transparency surrounding the GHC, citing multiple unanswered letters he’s sent to TRANSCOM seeking clarity and guidance. 

The compelling piece also features the Army’s notice to halt all new shipments under the GHC, and the reporter reveals her own challenges with getting concrete data from TRANSCOM. 

The reporter explains, “We reached out to Transcomm almost a week ago for a comment and data on how the Homesafe rollout is going. We were told they’re working on the data and that they are ‘anticipating some new information soon.’ We’ll let you know what that is when they tell us.” FULL STORY 

Hopefully, “working on the data” doesn’t mean “working on how to spin the data.” Transparency is long overdue for our military communities. Where is the data? 

According to the GHC Performance Work Statement, TRANSCOM is supposed to provide performance data each month:

So… where is it? 

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Boston Business Journal: Moving companies say federal change makes military work unsustainable 

Even the largest moving companies in Massachusetts tend to be small. The largest by headcount, Boston-based Gentle Giant, has just over 300 employees, and only four others have more than 100, according to the Boston Business Journal’s annual research. 

DN Van Lines is one of the state’s largest and [Oded] Carmi said it’s not enough to position itself for a bid for the work. READ MORE 

Transport Topics: Performance of Military Moving Contract Called Into Question 

There are mounting concerns that the $17.9 billion military Global Household Goods contract is falling short of its goals, notably by transferring large numbers of military moves away from the

“single-point-of-contact” contractor central to the program and back to the military’s legacy moving program that the new system was intended to replace. 

Three U.S. senators, several large U.S. movers and American Trucking Associations are calling attention to the performance by the contractor, Houston-based HomeSafe Alliance. READ MORE 

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