About Movers for America

Movers for America is a coalition of companies, moving professionals, and independent owner-operators dedicated to supporting our active-duty military families as they relocate across the country and around the world. We support a viable, competitive industry and an outstanding moving experience for all families.

Core Principles for Future DOD Moving Program

Elements of a Successful Program:

A Tender-based Environment – A FAR-based contract that applies the Service Contract Act is in direct conflict with the way the moving and storage industry fundamentally operates. A tender-based program allows for critical flexibility needed by industry.

Opportunity and Flexibility for Technological Innovation – Future program models should incorporate the flexibility needed to adopt and integrate emerging technologies such as customer-facing apps and real-time shipment tracking to enhance the moving experience and operational efficiency. Many companies already possess these platforms and could integrate them immediately if allowed by the government.

Shipment Distribution Rooted in Awarding Shipments to Highest Performers – Shipments should be awarded to licensed, legally compliant moving companies based on consistently high customer satisfaction ratings, reinforcing a system that rewards demonstrated performance. Metrics for shipment distribution should be transparent and shared with industry and customers.

Program Based on Data-Driven Metrics – Strengthen its data collection and analytics capabilities to inform shipment distribution and accurate industry shipment pricing, ensuring that decisions are grounded in real-time measurable performance outcomes and operational metrics.

Program Transparency – The DOD should continue to implement measures to ensure complete transparency on customer satisfaction, TSP ratings, on-time performance, and more for all entities that participate in the movement of household goods.

The Issue

Each year, approximately 300,000 military families relocate across the country and around the world as they defend our nation. Behind every move are dedicated professionals working to ensure that treasured belongings arrive safely at their new home. These families deserve a system that is seamless, efficient, and built to deliver the highest quality service.

The Department of War recently terminated the Global Household Goods Contract (GHC) — a $17.9 billion experiment to outsource all military moves to a single provider. By the time the contract was scrapped, more than $100 million had been spent, according to the Government Accountability Office. In response, DoW moved quickly to set up a PCS Task Force to engage stakeholders and chart a new, more sustainable path forward.

This is a pivotal opportunity to design a program that is competitive, transparent, and performance-driven. Our nation’s heroes should never have to sacrifice confidence in the system that serves their families.

Vigilance, vision, and collaboration with industry are essential to deliver program enhancements that drive quality, foster competition, restore trust, and build a stronger, more sustainable future for movers and military families alike.

Because America’s best deserve America’s best.

Driving the Issue

In August 2025, Movers for America surveyed moving professionals nationwide to capture their views on the end of the Global Household Goods Contract and their ideas for building a stronger, smarter PCS program. This is what movers had to say:

Confidence
Reignited

71% of movers – and 84% of contractors – say ending the GHC makes them more likely to invest in military work.

Freedom & Competition
Are Essential

97% of movers say freedom to choose partners is vital to operations. 91% say the next program must be competitive and tender-based, not FAR-based.

Concerns For
The Future

93% of movers cite compensation and weak oversight as top issues. 91% worry about SCA compliance, with highest concern among independents and businesses under 20 years.

Recent News

Media Inquiries:

Government Vacation?  

The Federal Government may be on a shutdown vacation, but we keep rolling! The highly anticipated new Short Fuse episode…

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More Short Fuse, NDAA updates

Thank you to everyone who tuned in to our first Short Fuse episode! We’re keeping things rolling with our next…

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INTRODUCING: Short Fuse!

MFA launched a new video series spotlighting real-world insights from the military moving market. MFA Executive Director Katie McMichael hosts…

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