Mainstream Media Spotlights Issues

All moving companies and contractors must make an independent business decision about whether to participate in military moves under the GHC. We want to hear from movers who have serviced GHC shipments — good, bad, or neutral. If you’d like to share your experience and help us gain better insights, please email [email protected]. 

Last night, there was a media flurry spotlighting some of the real challenges military families are facing under the GHC rollout. We’ve seen concerns bubbling up on social media and in news outlets, and now these concerns have started to hit the mainstream media. Check out what hit the airwaves last night: 

Action News Jax (Jacksonville, FL): 
Military wife Kaitlyn Jones has already dealt with a nightmare move with HomeSafe. Her house at her husband’s new base in San Diego sat empty for more than a month after their things were supposed to be delivered. (LINK)

WRDW-TV (Augusta, GA) 
Movers also didn’t show up for Katelin Golgart. “My husband was like, ‘We have flights. Like, do you not understand? My wife has flights for family members that are dying, and we can’t move everything around because you guys can’t show up on the day you promised,’” said Golgart. (LINK)

WJXT-TV (Jacksonville, FL)
“If you replace those who understand military moves with people who don’t, I don’t see how it’s going to create a good experience—especially during such a stressful time,” Brannigan [President & CEO of The Suddath Companies] said. (LINK)

Military families uproot their lives to serve our nation, and they deserve nothing less than seamless, reliable support when they move. But with mounting concerns even before the busy season — and many families relying on the legacy system to salvage their moves — it’s clear that military moving operations under the GHC need a serious look.